The data controller is Paytoz, with its legal headquarters at Rotonda Battaglia 4 Piano 8. For any privacy-related questions, you can contact us at the email address: info@paytoz.com or by phone: +86 8422 2198140.

We collect the data necessary to provide and improve our online payment services and facilitate e-commerce transactions. This includes:

• Identifying data (name, surname, email address).
• Transaction data (amount, date, payment method).
• Technical data (IP address, browser type, platform usage data).
• Contact data voluntarily provided.

Your personal data is processed for the following purposes:

• To execute and manage online payment transactions.
• To provide customer assistance and technical support.
• To improve the security and functionality of our digital technology.
• To comply with legal and regulatory obligations.
• To communicate service updates (only with your consent).

Legal Basis

Processing is based on the performance of a contract, compliance with a legal obligation, legitimate interest, or, for certain marketing activities, your explicit consent.

We use cookies and similar technologies to ensure the proper functioning of the platform, analyze traffic, and personalize the e-commerce experience. Some cookies are essential, others require your consent.

Cookie Management

You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit some website functionalities.

Your data may be shared with:

• Payment service providers and financial institutions, to process transactions.
• Technology partners who support us in hosting and maintaining the platform.
• Competent authorities, when required by law.

We ensure that all third parties adhere to high data protection standards and act only on our behalf.

Your data may be transferred and processed in countries outside the European Economic Area (EEA). In such cases, we will adopt appropriate safeguards, such as standard contractual clauses approved by the European Commission.

We retain your personal data only for the period necessary to achieve the purposes for which it was collected, including to fulfill legal, accounting, or reporting obligations.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: To obtain confirmation of processing and a copy of your data.
• Right to rectification: To correct inaccurate or incomplete data.
• Right to erasure: To request the deletion of your data under certain circumstances.
• Right to restriction: To restrict processing in specific situations.
• Right to data portability: To receive your data in a structured format and transfer it to another controller.
• Right to object: To object to processing based on legitimate interest.
• Right to withdraw consent: To withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, contact us at info@paytoz.com. You also have the right to lodge a complaint with the supervisory authority for data protection.

We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Continuous innovation in security is a priority for us.

This policy may be updated periodically to reflect changes in our practices or regulatory obligations. The most recent version will always be published on this page.

Last Updated Date

This policy was last updated on November 15, 2023.